Lucy´s trip from New York to Sao Paulo

Dear All, Lucy arrived home safely, thank you very much everyone for the services and specially thanks to the Brazilian team, Aline and the driver (sorry I don’t know his name) who faced a chaotic traffic in Sao Paulo today due to the flooding, but delivered Lucy few minutes ago!

Thank you very much!

Best Regards,

Thiago Assad – February, 2020.

Hannah & Bootsy´s relocation to Ecuador.

The service LATAM provided was excellent. In the middle of the flight from Houston to Quito, Mariela called me after hours home to help correct an issue with the airway bill, while simultaneously dealing with her young children 😊 And Hugo, what can I say, it would have been impossible without him! He is a miracle worker! He picked me up at the airport and we went to the customs warehouse at then transported the animals to the hotel. I think it helps that he knows virtually everybody at the customs animal immigration. Please pass on our appreciation for this… Continue reading

Penny went back home to California.

Quería agradecerles mucho por todo lo que hicieron para que Penny regresara a California desde Buenos Aires. Me dijeron que no me preocupara desde el principio y que lo manejarían. Eso es exactamente lo que hicieron. Mudarse a otro país es un proceso tan estresante tanto para mí como para Penny. Que todo salga tan bien en la logistica es realmente un alivio que no tiene precio en ese momento estresante. No hubo sorpresas y todo salió mejor que se esperaba. Quería agradecerles personalmente al equipo por su profesionalismo. Me aseguraré de volver a llamarlos cuando surja la necesidad. Gracias.… Continue reading

Princess´s relocation to Sri Lanka

I wanted to thank you for everything you did for our family. Take Princess (our Sharpei) from Buenos Aires Argentina to Colombo Sri Lanka in the middle of what represents the anguish for the trip and the distance, we always felt accompanied. You always gave us information about her and her status. From every step she took till her final destination. Many thanks to the whole team.

Ugarte Romero Family – December, 2019.

Nigel & Rocco moved from USA to Venezuela

Hi Mariela and all Latam Pet Transport Team, This is to let you know that Nigel and Rocco safely arrived in Venezuela late Friday night (the Avior flight landed in Barcelona late midnight). The journey wasn´t easy but, at the end, we managed the get home safe and sound. I want to take this opportunity to thank you for the great support and help which went above and beyond my expectations. Please pass my recognition and appreciation to all your Team involved in this operation. Tatiana did fantastic job and she was extremely kind, helpful and careful while supporting me,… Continue reading

Mosquito and Toby´s trip from Sao Paulo to Boston

Aline, muito obrigada por tudo! Por favor agradeça a toda a equipe e, principalmente ao Sr. Carlos, adoramos o serviço e atenção! Eu ainda tenho a Layla e a Cleo , vamos ver né? Vou ficar com seu contato pra divulgar aos amigos e tb para meu uso futuro!

Aline, thank you very much for everything! Please thank the whole team and, specially Mr. Carlos, we loved the service and attention! I still have Layla and Cleo contact numbers. I will call you in the future and recommend you to my friends.

Marta Vasques – May, 2019.