The service LATAM provided was excellent. In the middle of the flight from Houston to Quito, Mariela called me after hours home to help correct an issue with the airway bill, while simultaneously dealing with her young children 😊 And Hugo, what can I say, it would have been impossible without him! He is a miracle worker! He picked me up at the airport and we went to the customs warehouse at then transported the animals to the hotel. I think it helps that he knows virtually everybody at the customs animal immigration. Please pass on our appreciation for this… Continue reading
Quería agradecerles mucho por todo lo que hicieron para que Penny regresara a California desde Buenos Aires. Me dijeron que no me preocupara desde el principio y que lo manejarían. Eso es exactamente lo que hicieron. Mudarse a otro país es un proceso tan estresante tanto para mí como para Penny. Que todo salga tan bien en la logistica es realmente un alivio que no tiene precio en ese momento estresante. No hubo sorpresas y todo salió mejor que se esperaba. Quería agradecerles personalmente al equipo por su profesionalismo. Me aseguraré de volver a llamarlos cuando surja la necesidad. Gracias.… Continue reading
Thank you all for everything!!!
– January 2020
Hola!!! Estamos perfectos todos!!! Luciano es un genio, nos ayudó muchísimo!!! Todos ustedes fueron impecables!!!
Maria Clara Horsburgh
– January, 2020.
We are all reunited and settling in. Thank you everyone for getting our Rocko here safely. With a special thank you to Gustavo for his patience waiting for us in BH.
– December 2019
I wanted to thank you for everything you did for our family. Take Princess (our Sharpei) from Buenos Aires Argentina to Colombo Sri Lanka in the middle of what represents the anguish for the trip and the distance, we always felt accompanied. You always gave us information about her and her status. From every step she took till her final destination. Many thanks to the whole team.
Ugarte Romero Family
– December, 2019.
Hi Mariela and all Latam Pet Transport Team,
This is to let you know that Nigel and Rocco safely arrived in Venezuela late Friday night (the Avior flight landed in Barcelona late midnight). The journey wasn´t easy but, at the end, we managed the get home safe and sound. I want to take this opportunity to thank you for the great support and help which went above and beyond my expectations. Please pass my recognition and appreciation to all your Team involved in this operation.
Tatiana did fantastic job and she was extremely kind, helpful and careful while supporting me,… Continue reading
Hemos quedado muy satisfechos con el servicio de traslado de Naia y los hemos recomendado mucho a otras personas.
We were very satisfied with your services relocating Naia, and we have also recommended you with other people.
– May, 2019.
Aline, muito obrigada por tudo! Por favor agradeça a toda a equipe e, principalmente ao Sr. Carlos, adoramos o serviço e atenção! Eu ainda tenho a Layla e a Cleo , vamos ver né? Vou ficar com seu contato pra divulgar aos amigos e tb para meu uso futuro!
Aline, thank you very much for everything! Please thank the whole team and, specially Mr. Carlos, we loved the service and attention! I still have Layla and Cleo contact numbers. I will call you in the future and recommend you to my friends.
– May, 2019.
Attached is a photo of Maxx resting with his new friend at my sisters. He has a large backyard and they spend most of their time playing in the wet dirty, LOL! Thanks again for all the support and help with Maxx.
LATAM was great! Thank you for the pictures!
– April, 2019