Customer service is very important to us. We understand the importance of the safety of your pet when traveling, so we make it our business to ensure the whole process of shipping your pet with Latin America is handled professionally and with care.
Here’s what you can expect from us:
- We will work directly with you to complete documentation verification as well as ensure they meet all country requirements
(permits, blood tests, etc).
- We will coordinate the shipping of your pet with the airline and ensure the safest route is planned.
- We can arrange pick up and delivery of your pet in our locations throughout Latin America.
- We can organize destination services such as Import Permits (when required), Customs Clearance, Kenneling/Boarding and home delivery.
What Our Customers Say:
Family with their 2 dogs in Rio!
” Ola, Hope you guys are well. I am sending you a few pictures of Gracie and Gnasher with me and my husband enjoying our new life here in Rio together! Again, I would like to thank you guys for all your help towards getting our pets here. I wish you all the best!”